Re: softlayer.com

[Brian Rak <brak () gameservers com>]

I've been trying to reach them regarding an abuse issue, and have 
similarly had no actual luck in reaching their abuse/noc contacts.

On 3/21/2019 9:07 PM, andrew () paolucci ca wrote:
> SoftLayer was aquirred by IBM, maybe reaching out to their NOC or 
> support would be fruitful. IBM's DNS team is indeed mentioned in 
> SoftLayers WHOIS info.
>
> Have you attempted email the addresses listed in the WHOIS for their ASN?
>
> network:Tech-Contact;I:sysadmins () softlayer com  <mailto:sysadmins () softlayer com>
> network:Abuse-Contact;I:abuse () softlayer com  <mailto:abuse () softlayer com>
> network:Updated-By:ipadmin () softlayer com  <mailto:ipadmin () softlayer com>
>
> *Registrant Contact*
> Registrant Name
>         Domain Administrator
> Registrant Organization
>         Softlayer Technologies, Inc.
> Registrant Street
>         4849 Alpha Road
> Registrant City
>         Dallas
> Registrant State/Province
>         TX
> Registrant Postal Code
>         75244
> Registrant Country
>         USUnited States
> Registrant Phone
>         +1.2144420600
> Registrant Email
>         bjohnson () softlayer com <mailto:bjohnson () softlayer com>
>
> *Administrative Contact*
> Admin Name
>         Grace Micewicz
> Admin Organization
>         International Business Machines Corporation
> Admin Street
>         New Orchard Road
> Admin City
>         Armonk
> Admin State/Province
>         NY
> Admin Postal Code
>         10504
> Admin Country
>         USUnited States
> Admin Phone
>         +1.9147654227
> Admin Fax
>         +1.9147654370
> Admin Email
>         dnsadm () us ibm com <mailto:dnsadm () us ibm com>
>
>
> Regards.
> Andrew Paolucci
>
>
>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Thursday, March 21, 2019 3:39 PM, John Alcock <john () alcock org> wrote:
>
> > Still looking for anyone from softlayer.com <http://softlayer.com>
> >
> > It has been a challenge.  Anything hosted by softlayer.com 
> > <http://softlayer.com> is being blocked.
> >
> > Here is a small list so far
> >
> > windowbook.tpondemand.com <http://windowbook.tpondemand.com>
> > ahainstructornetwork.americanheart.org 
> > <http://ahainstructornetwork.americanheart.org>
> > clover.com <http://clover.com>
> > Cebroker.com
> > Softlayer.com
> > indeed.com <http://indeed.com> & Enforce Staffing
> >
> > It is growing every day.
> >
> > John
> >
> >
> > On Wed, Mar 20, 2019 at 12:35 PM John Alcock <john () alcock org 
> > <mailto:john () alcock org>> wrote:
> >
> >     Afternoon,
> >
> >     Thought I would start a new thread.  After researching,
> >     traceroutes, etc, I think I found my problem.
> >
> >     9 out of the 10 sites that subscribers on my new block is being
> >     hosted by softlayer.
> >
> >     Anyone on the list have contacts with softlayer. Right now I have
> >     an email to abuse.  The support line will not help me out.
> >
> >     John