nanog mailing list archives

Re: DOs and DONTs for small ISP


From: Fletcher Kittredge <fkittred () gwi net>
Date: Mon, 3 Jun 2019 14:55:25 -0400

I would respectfully point out that my point about the importance of
finding the right partners. For you, sounds like it was good to have
opportunity to get out of this venture.

On Mon, Jun 3, 2019 at 2:40 PM Warren Kumari <warren () kumari net> wrote:

On Mon, Jun 3, 2019 at 1:09 PM Fletcher Kittredge <fkittred () gwi net>
wrote:


Here is your checklist in descending order of importance:

market opportunity
finding the right partners (see below)
financial
sales and marketing
organizational capacity and HR
legal, regulatory
capital acquisition
security
...
...
...
technical including equipment selection, routing policy, filtering, etc

It is a stone cold lock that the success of your new ISP will governed
by factors other than technical. Your most important task is to find
competent  financial and marketing people you can respect and trust. If the
market opportunity exists and you find them, you will succeed. If you
don't, all the technical excellence in the world won't help you. The road
is littered with technically excellent companies that failed.

Indeed, but you *also* need to have some technical clue. Two or three
years ago a friend and I tried to start a local wireless ISP -- I was
doing this purely as a "My home Internet access sucks, and I'll
happily donate time, equipment, IP space and some startup capital to
fix this" play -- unfortunately it turns out that he and I had very
different ideas on, well, basically everything. I wanted an actual
architecture / design, and diagrams and routin' and such. He was much
more of "We don't need a list of IPs, if I ping it and can't reach it
it must be free" / "routing is too hard, let's just put it all in a
switch and... um... NAT!". I wanted a plan, and was willing to put in
the time and effort to build Ansible / Puppet / an NMS / AAA, etc, he
was more seat-of-the-pants.

But yes, even if we had good technology this would have failed - there
was no real business plan (other than "The current provider is really
bad, if we build something else, people will be breaking down the door
to sign up"), no real marketing plan (see previous), etc.

He was also a bit of a gun nut, and so would arrive at customers with
a (holstered) firearm belted on -- even in Virginia this was not a
winning business move.

Starting a successful ISP is this day and age is hard - make sure
that, if you do it, you and whoever you are doing this with are
compatible, are both committed, and have similar views on things...

W





On Mon, Jun 3, 2019 at 8:05 AM Mehmet Akcin <mehmet () akcin net> wrote:

hi there,

I know there are folks from lots of small ISPs here and I wanted to
check-in on asking few advice points as I am involved building an ISP from
green-field.

Usually, it's pretty straight forward to cover high-level important
things, filters, routing policies, etc.but we all know the devil is in the
details.

I am putting together a public DOs and DONTs blog post and would love
to hear from those who have built ISPs and have recommendations from
Billing to Interconnection, Routing policy to Out of the band  & console
setup, Software recommendations, etc. Bottom line is that I would like to
publish a checklist with these recommendations which I hope will be useful
for all.

thanks in advance for your help and recommendation.

Mehmet




--
Fletcher Kittredge
GWI
207-602-1134
www.gwi.net



--
I don't think the execution is relevant when it was obviously a bad
idea in the first place.
This is like putting rabid weasels in your pants, and later expressing
regret at having chosen those particular rabid weasels and that pair
of pants.
   ---maf



-- 
Fletcher Kittredge
GWI
207-602-1134
www.gwi.net

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