Re: Network Speed Testing and Monitoring Platform

[Colton Conor <colton.conor () gmail com>]

Last time I setup Iperf3 it was semi difficult, and would be impossible
trying to coach a soccer mom on how to setup over the phone.

I am leaning towards a CPE that has speed test built in, or a low cost, sub
$100 device we could ship to the customer to install. Anyone know of
something like that?

On Wed, Jan 16, 2019 at 10:55 AM David Guo <david () xtom com> wrote:

> We ask our customers use iperf3 to test speed.
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
>
> ------------------------------
> *From:* NANOG <nanog-bounces () nanog org> on behalf of Colton Conor <
> colton.conor () gmail com>
> *Sent:* Thursday, January 17, 2019 00:54
> *To:* NANOG
> *Subject:* Network Speed Testing and Monitoring Platform
>
> As an internet service provider with many small business and residential
> customers, our most common tech support calls are speed related. Customers
> complaining on slow speeds, slowdowns, etc.
>
> We have a SNMP and ping monitoring platform today, but that mainly tells
> us up-time and if data is flowing across the interface. We can of course
> see the link speed, but customer call in saying the are not getting that
> speed.
>
> We are looking for a way to remotely test customers internet connections
> besides telling the customer to go to speedtest.net, or worse sending a
> tech out with a laptop to do the same thing.
>
> What opensource and commercial options are out there?