RE: Equinix

[Drew Weaver <drew.weaver () thenap com>]

Ah, it's the DC campus.

We've been installing some cross connects with CenturyLink and we send Equinix the LOAs with the exact ports and they 
just connect them to random patch panel ports and nothing works. (because of course not) so then we have to contact 
them again and it just continues on and on like this.

I was just wondering.

-----Original Message-----
From: Clayton Zekelman <clayton () MNSi Net> 
Sent: Thursday, December 5, 2019 8:52 AM
To: Drew Weaver <drew.weaver () thenap com>; 'nanog () nanog org' <nanog () nanog org>
Subject: Re: Equinix 


Is it a specific IBX?  We've noticed no issues at CH1

At 08:37 AM 05/12/2019, Drew Weaver wrote:
> Hey all,
>
> I am wondering if anyone else has had a really hard time working with 
> Equinix over the past 6 months. It just seems like everything we try to 
> do gets done incorrectly without explanation or oversight.
> Prior to the last 6 months or so they had been fairly flawless doing 
> basic tasks like cross-connects and patching cables. I'm trying to 
> determine whether it's just me or if everyone has noticed this?
>
> Thanks,
> -Drew

-- 

Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4

tel. 519-985-8410
fax. 519-985-8409