Re: SoCal FIOS outage(?) / static IP readdressing

[Ray Van Dolson <rvandolson () esri com>]

On Wed, Jan 04, 2017 at 01:52:15PM -0800, Paul B. Henson wrote:
> > From: Valdis.Kletnieks () vt edu
> > Sent: Wednesday, January 04, 2017 6:49 AM
> >
> > Even if nothing else happens, calling in and reporting the problem *does*
> > (or at least it *should*) set the clock running for any SLA-related
> > compensation.
>
> I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you
> call and whine enough you might get a billing credit, but as another poster
> pointed out, it's generally not worth it.

Have been evaluating going to more consumerish-grade circuits like this
at remote locations, but this scenario is one that has kept me sticking
with the more traditional (and more expensive) SLA-bound circuits.

Ray