nanog mailing list archives

RE: SoCal FIOS outage(?) / static IP readdressing


From: "Paul B. Henson" <henson () acm org>
Date: Wed, 4 Jan 2017 13:52:15 -0800

From: Valdis.Kletnieks () vt edu
Sent: Wednesday, January 04, 2017 6:49 AM

Even if nothing else happens, calling in and reporting the problem *does*
(or at least it *should*) set the clock running for any SLA-related
compensation.

I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you
call and whine enough you might get a billing credit, but as another poster
pointed out, it's generally not worth it.


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