Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed)

[Paul Ferguson <fergdawgster () mykolab com>]

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There is an epic lesson here. I'm just not sure what it is. :-)

- - ferg


On 6/1/2016 8:41 PM, Matthew Kaufman wrote:

> Turns out it has nothing to do with my IPv4 connectivity. Neither
> of my ISPs has native IPv6 connectivity, so both require tunnels
> (one of them to HE.net, one to the ISPs own tunnel broker), and
> both appear to be detected as a non-permitted VPN. As an early IPv6
> adopter, I've had IPv6 on all my household devices for years now.
>
> So after having to temporarily turn off IPv6 at my desktop to fix 
> issues with pay.gov (FCC license payments), and issues with
> various other things, and then remember to turn it back on again...
> I now have the reason I've been waiting for to turn it off globally
> for the whole house.
>
> Thanks Netflix for helping move us forward here.
>
> Matthew Kaufman
>
> ps. Would still be helpful if the support techs could tell from
> the error codes that the denied VPN is an IPv6 tunnel
>
> ------ Original Message ------ From: "Matthew Kaufman"
> <matthew () matthew at> To: "NANOG" <nanog () nanog org> Sent: 6/1/2016
> 8:27:00 PM Subject: Netflix VPN detection - actual engineer needed
>
> > Every device in my house is blocked from Netflix this evening due
> > to their new "VPN blocker". My house is on my own IP space, and
> > the outside of the NAT that the family devices are on is
> > 198.202.199.254, announced by AS 11994. A simple ping from
> > Netflix HQ in Los Gatos to my house should show that I'm no
> > farther away than Santa Cruz, CA as microwaves fly.
> >
> > Unfortunately, when one calls Netflix support to talk about this,
> > the only response is to say "call your ISP and have them turn off
> > the VPN software they've added to your account". And they
> > absolutely refuse to escalate. Even if you tell them that you are
> > essentially your own ISP.
> >
> > So... where's the Netflix network engineer on the list who all of
> > us can send these issues to directly?
> >
> > Matthew Kaufman


- -- 
Paul Ferguson
ICEBRG.io
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