Re: Verizon Policy Statement on Net Neutrality

[Scott Helms <khelms () zcorum com>]

Daniel,
For the third or fourth time in this discussion we are tracking and
customer satisfaction for users who do have symmetrical bandwidth >24 mbps
and have for a number of years.

We see customer usage patterns and satisfaction being statically the same
on 25/25 and 25/8 accounts.  The same is true when we look at 50/50 versus
50/12 accounts.
On Mar 2, 2015 9:22 AM, "Daniel Taylor" <dtaylor () vocalabs com> wrote:

> I'm clearly not a normal user, or I wouldn't be here.
> Normal users have never experienced high-speed symmetrical service.
>
> People don't miss what they have never had.
>
> On 03/02/2015 08:09 AM, Scott Helms wrote:
>
> > That's not the norm for consumers, but the important thing to understand
> > is that for most of the technologies we use for broadband there simply is
> > less upstream capacity than downstream.  That upstream scarcity means that
> > for DSL, DOCSIS, PON, WiFi, and LTE delivering symmetrical upstream
> > bandwidth will cost the service provider more which means at some point it
> > will cost consumers more.
> >
> > WiFi is a special case, while there is no theoretical reason it must be
> > asymmetrical but it works that way in practice because dedicated APs
> > invariably have both higher transmit power and much better antenna gain.
> > The average AP in the US will put out a watt or more while clients are
> > putting out ~250 milliwatts and with 0 antenna gain.
> >
> > On Mar 2, 2015 8:58 AM, "Daniel Taylor" <dtaylor () vocalabs com <mailto:
> > dtaylor () vocalabs com>> wrote:
> >
> >     Personally?
> >     If the price were the same, I'd go with 50/50.
> >
> >     That way my uploads would take even less time.
> >
> >     It isn't about the averaged total, it's about how long each event
> >     takes, and backing up 4GB of files off-site shouldn't have to take
> >     an hour.
> >
> >     On 02/27/2015 03:11 PM, Scott Helms wrote:
> >
> >         Daniel,
> >
> >
> >         "50MB/s might be tough to fill, but even at home I can get
> >         good use out of the odd 25MB/s upstream burst for a few minutes."
> >
> >         Which would you choose, 50/50 or 75/25?  My point is not that
> >         upstream speed isn't valuable, but merely that demand for it
> >         isn't symmetrical and unless the market changes won't be in
> >         the near term.  Downstream demand is growing, in most markets
> >         I can see, much faster than upstream demand.
> >
> >
> >
> >         Scott Helms
> >         Vice President of Technology
> >         ZCorum
> >         (678) 507-5000 <tel:%28678%29%20507-5000>
> >         --------------------------------
> >         http://twitter.com/kscotthelms
> >         --------------------------------
> >
> >
> >
> >     --     Daniel Taylor          VP Operations            Vocal
> >     Laboratories, Inc.
> >     dtaylor () vocalabs com <mailto:dtaylor () vocalabs com>
> >     http://www.vocalabs.com/ (612)235-5711 <tel:%28612%29235-5711>
>
> --
> Daniel Taylor          VP Operations            Vocal Laboratories, Inc.
> dtaylor () vocalabs com   http://www.vocalabs.com/            (612)235-5711