Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

["Bob Evans" <bob () FiberInternetCenter com>]

Thanks Jared
Cables are 3 to 6 feet long - swapped them out already. All cables
manufacture made purchased. They plug into the switch directly. Each
switch is them multi-mode fiber back to a main switch where the edgeMax
router and other gear are connected.

Bob Evans





> I have a variety of their gear and don't have problems like this. Have you
> run a cable tester on the wiring? This sounds quite odd and is something I
> haven't seen.
>
> They do most of their support in their forums vs email. The email is
> mainly for RMA support.
>
> What version software is on your controller and the UAP-Pros?
>
> Jared Mauch
>
> > On Jun 19, 2015, at 6:01 AM, Bob Evans <bob () FiberInternetCenter com>
> > wrote:
> >
> > Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to
> > recommend
> > at this point. We saw people mention this brand here on the list -
> > people
> > like them. So what could we have set incorrectly ? They drop link and
> > re-provision on their own at odd times day or night.
> >
> > We have completed everything tech support asked of us. (Really, lame
> > emails they respond with as if they didn't read your text - they won't
> > call and you can't call them). We used POE from ciscos - then changed to
> > their POE provided. They didn't recommend it, but we plugged them all
> > into
> > APC UPSes..... no difference. They all re-provision at different times
> > even when no one is connected or in the building at odd hours like 2am.
> > Each one does this 2-3 times per 24 hour period.
> >
> > Has anyone else experienced this?
> > Anyone know what we may have set incorrectly ?
> > Is this normal - do people put up with the 2 mins the APs are
> > unavailable
> > about 3 times a day? (UniFi support acts like it's not a big issues.)
> >
> > We use the UniFi controller on mac os x. We use their EdgeMax Edge
> > Router.
> > All the latest software in everything UniFi.
> >
> > Thank You
> > Bob Evans