Re: AS4788 Telecom Malaysia major route leak?

[Raymond Dijkxhoorn <raymond () prolocation net>]

Hai!

Wouw! This is what they came up with?! 

Hopefully Level3 will take appropriate measures. Its amazing. Really. 

'Some internationally routes' 

Have they any idea what they did at all?

Its amazing that with parties like that the internet still works as is <tm> ... 

Thanks,
Raymond Dijkxhoorn

> Op 14 jun. 2015 om 20:27 heeft Job Snijders <job () instituut net> het volgende geschreven:
>
> > On Fri, Jun 12, 2015 at 08:25:40PM +0000, Jürgen Jaritsch wrote:
> > This is the official [level3] feedback:
> >
> > [ ... ]
>
> For completeness sake: here is what Telekom Malaysia published about the
> issue:
>
>    Telekom Malaysia Berhad (TM) wishes to update on the service related
>    issue detected yesterday, 12 June 2015 affecting a number of our
>    Internet services customers that caused a deterioration in
>    connection performance.
>
>    We identified the root cause and our network team immediately took
>    steps to optimise traffic flows, while we worked to restore
>    connectivity to its expected level of performance. The services were
>    restored at 6.30pm on the same day.
>
>    We would like to clarify that during a network reconfiguration
>    exercise, we had unintentionally updated traffic routing information
>    which caused congestion and packet loss to our international
>    connectivity. This had affected the internet traffic flow for some
>    of our customers and some international traffic routes.
>
>    We apologise for any inconvenience caused by the service disruption
>    and would like to assure customers that we are undertaking all the
>    necessary measures to ensure customers continue to experience
>    uninterrupted services.
>
>    Meanwhile, customers who have any enquiry or require further
>    assistance can email us at help () tm com my or tweet to us via
>    @tmconnects on Twitter.
>
>    source: https://www.tm.com.my/OnlineHelp/Announcement/Pages/INTERNET-SERVICES-DISRUPTION-12-June-2015.aspx
>
> Kind regards,
>
> Job