nanog mailing list archives

Re: Recommended wireless AP for 400 users office


From: Tim Franklin <tim () pelican org>
Date: Mon, 2 Feb 2015 10:24:29 +0000 (GMT)

That's it. Step 1, buy the equipment at full price. Step 2, pay for the cloud
management license, yearly. Step 3, no extended warranty option, so pay full
price if equipment from step one fails.

As long as you're doing step 2 (which you *have* to, otherwise it's a brick), isn't step 3 "report device as failed, 
new device shipped to site, plug in cable, sucks down config of old device from the cloud, up and running again"?

I only so far have the demo gear from one of their (rather good) training courses, which has a couple of years left to 
run, rather than any live deployments, but that's my understanding of the support model from the meetings I've had with 
them to date.

Regards,
Tim.


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