nanog mailing list archives

Re: Industry standard bandwidth guarantee?


From: Carlos Alcantar <carlos () race com>
Date: Fri, 31 Oct 2014 19:25:01 +0000

+1 on this exactly what we do, keeps the calls down.


Carlos Alcantar
Race Communications / Race Team Member
1325 Howard Ave. #604, Burlingame, CA. 94010
Phone: +1 415 376 3314 / carlos () race com / http://www.race.com





On 10/31/14, 9:56 AM, "Laszlo Hanyecz" <laszlo () heliacal net> wrote:

If you're selling to end users, under promise and over deliver.  Tell them
20Mbit but provision for 25.  That way when they run their speedtest,
they're delighted that they're getting more, instead of being disappointed
and feeling screwed.  In practice they will leave it idle most of the time
anyway.
This isn't a technical problem, it's just a matter of setting expectations
and satisfying them.  Some of the customers might be completely clueless,
but if your goal is to make them happy, then explaining protocol overhead
is
probably not the right way.

-Laszlo







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