Re: Do you obfuscate email headers when reporting spam issues to clients?

[William Herrin <bill () herrin us>]

On Wed, Nov 6, 2013 at 5:16 PM, Anne P. Mitchell, Esq.
<amitchell () isipp com> wrote:
> Because this is an issue inherent primarily with bulk mail,
> we remove all identifying information *except* the unsub link,
> which *should* have a unique identifying token embedded
> within, from which the sender *should* be able to determine
> the complainant's email address.

Hi Anne,

Judging from Landon's web page a vanishingly small percentage of his
customers are in the opt-in mailing list business. He's in the generic
hosting business, so aside from the abusers his customers will tend to
be heavy on single-recipient administrative emails rather than mailing
lists.

If you send him a complaint scrubbed in the manner you describe, he
won't have enough information to act. You'd basically be wasting both
his time and yours.


> Failure to do so can (and usually does)
> result in termination of their accreditation

Accreditation of what?

Regards,
Bill Herrin



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William D. Herrin ................ herrin () dirtside com  bill () herrin us
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