nanog mailing list archives

Re: Verizon NY (LEC) prior notification


From: Warren Bailey <wbailey () satelliteintelligencegroup com>
Date: Fri, 31 May 2013 04:07:30 +0000

Sadly, I agree. If anyone is there late, it's a noc administrator looking at pictures of cats.


Sent from my Mobile Device.


-------- Original message --------
From: "Justin M. Streiner" <streiner () cluebyfour org>
Date: 05/30/2013 8:11 PM (GMT-08:00)
To: Patrick <nanog () haller ws>
Cc: nanog () nanog org
Subject: Re: Verizon NY (LEC) prior notification


On Fri, 31 May 2013, Patrick wrote:

On 2013-05-30 21:43, Valdis.Kletnieks () vt edu wrote:
May not be workable without a sufficiently high call rate 24/7.  If you're a
small call center that usually has 3-4 calls per hour at 2AM, now long is "too
long without a call, time to get suspicious"?

Correct.

Alternatively, perhaps VZ has an outages list one could get on for any
planned upgrades, so that one could test post-operation. While this
would have helped the OP, it covers much (?) less of the error space.

Or maybe get to know the local switch techs. Does VZ ex-nynex still have
local switch techs, or did they centralize like Sprint/Kansas City?

The vast majority of Verizon's COs are not staffed with on-site techs on a
regular basis.  I suspect the same is true of most telcos.

jms



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