nanog mailing list archives

Re: Verizon NY (LEC) prior notification


From: "Justin M. Streiner" <streiner () cluebyfour org>
Date: Thu, 30 May 2013 23:09:13 -0400 (EDT)

On Fri, 31 May 2013, Patrick wrote:

On 2013-05-30 21:43, Valdis.Kletnieks () vt edu wrote:
May not be workable without a sufficiently high call rate 24/7.  If you're a
small call center that usually has 3-4 calls per hour at 2AM, now long is "too
long without a call, time to get suspicious"?

Correct.

Alternatively, perhaps VZ has an outages list one could get on for any
planned upgrades, so that one could test post-operation. While this
would have helped the OP, it covers much (?) less of the error space.

Or maybe get to know the local switch techs. Does VZ ex-nynex still have
local switch techs, or did they centralize like Sprint/Kansas City?

The vast majority of Verizon's COs are not staffed with on-site techs on a regular basis. I suspect the same is true of most telcos.

jms



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