Louisiana Optical Network Initiative

[John D Caffery <jcaffery () lsu edu>]

I am sending this query on behalf of the University of New Orleans.  For the past couple of weeks users on their campus 
are unable to get logged on to the Capital One Online Banking Secure Portal to do their online banking.  The UNO AS 
number is 23666 and LONI, which I am part of, is their internet provider, AS number 32440.  None of our other Louisiana 
Participants seem to have an issue getting there and every test I do from other locations in our network are 
successful.  Users can get to the https://onlinebanking.capitalone.com site but after putting in their login 
credentials the site simply times out.

Capital One peers with both Verizon and AT&T but when I go to the above site it is via Verizon.

Does anyone know of or have this issue also?  I have a ticket open with Verizon but have yet to get a response.  I was 
speaking with a representative from Capital One but after leaving several voice mails I have yet to get a call back.

Thank you in advance for anyone's assistance,

John Caffery
Information Technology Consultant
Louisiana Optical Network Initiative - LONI
O  225.578.7263
C   225.252.3046
www.loni.org<http://www.loni.org/>