Re: ARIN WHOIS for leads

[Rich Kulawiec <rsk () gsp org>]

On Fri, Jul 26, 2013 at 10:42:18AM -0700, goemon () anime net wrote:
> Because your mail servers are broken. Because you put spamfilters on
> your abuse@ mailbox, IF you even have an abuse@, which a lot of you
> don't. Because we tried calling, and your tier1 are clueless.
>
> Fix your mailservers. Train your staff. Staff your abuse desk. Then
> we'll talk.

Precisely.  This and the rest, which I've elided.  If clueful email
to "abuse@yourdomain" is not dealt with in an effective and timely
manner [1] -- then you have only yourself to blame.

Never build what you can't control.

---rsk

[1] The only tools really needed are root passwords and wirecutters.