Anyone from frontiernet.net on here?

[Janet Sullivan <janets () nairial net>]

I've been seeing really bad packet loss between PCCW and frontier, and so far haven't been able to make any traction 
with anyone on either side.   I'm betting that the ??? is a peering point either in London or Ashburn.

uk.bgp4.net (0.0.0.0)                        Tue Jul  9 20:39:53 2013
Keys:  Help   Display mode   Restart statistics   Order of fields   qu
it                           Packets               Pings
Host                      Loss%   Snt   Last   Avg  Best  Wrst StDev
1. 212.111.33.230          0.0%    43    1.7   0.7   0.5   1.8   0.3
2. 212.111.33.237          0.0%    43    2.3   1.9   1.1  22.7   3.3
3. 63.218.13.221           0.0%    43    2.3  15.6   1.1 230.3  45.9
4. ???
5. 74.40.2.173            23.3%    43  177.9 150.3 147.8 177.9   7.0
6. 74.40.2.193            20.9%    43  149.9 149.9 149.1 161.2   2.1
7. 74.40.3.241            18.6%    43  149.6 152.4 149.1 193.2   8.8
8. 74.40.5.49             28.6%    43  148.1 150.8 147.8 192.1   9.9
9. 74.40.5.54             26.2%    43  148.3 150.5 147.9 218.7  12.6
10. 74.40.5.46             33.3%    42  149.5 154.0 149.2 212.8  14.0
11. 74.40.3.137            16.7%    42  147.4 148.7 146.9 163.0   4.1
12. 74.40.1.154            29.3%    42  148.2 153.6 147.7 206.7  14.2
13. 50.34.2.162            35.7%    42  150.2 150.4 149.8 156.3   1.2
14. 50.46.150.55           26.2%    42  150.7 151.0 150.5 152.0   0.4