RE: Comcast DNS Issue?

["Childs, Aaron" <aaron () westfield ma edu>]

Yes clients had both IPs in their relative DNS configuration settings.


Aaron Childs, CCNA
Associate Director, Networking
Information Technology
www.westfield.ma.edu/it 
Please Note: new e-mail address - aaron () westfield ma edu


-----Original Message-----
From: christopher.morrow () gmail com [mailto:christopher.morrow () gmail com] On Behalf Of Christopher Morrow
Sent: Thursday, December 05, 2013 11:09 AM
To: Childs, Aaron
Cc: Ulf Zimmermann; nanog () nanog org
Subject: Re: Comcast DNS Issue?

On Thu, Dec 5, 2013 at 11:02 AM, Childs, Aaron <aaron () westfield ma edu> wrote:
> Our issue was that 75.75.75.75 was not responding to queries at all and for some reason clients weren't getting 
> redirected to 75.75.76.76.

did the clients not have 75.75.76.76 in their resolv.conf (or
equivalent) as the second nameserver entry? that 'redirect' is the host-os knowing it has more than one 'nameserver' to 
ask questions of, right? so without the config... you are SOL.