Re: Heads-Up: GoDaddy Broke the Interwebs...

[Rubens Kuhl <rubensk () gmail com>]

On Tue, Sep 11, 2012 at 6:04 PM, ryanL <ryan.landry () gmail com> wrote:
> when patrick is referring to "taking their word for it", he's referring to a
> post on outages@ by godaddy's network engineering manager that stated "bgp,
> and more details to follow".

"more" is the operating word here.

> i tend to align with patrick's thought. i'm also interested to see the
> details, which they are really under no obligation to provide.

They could have said unspecified/yet-to-be-investigated internal
technical failure(s). But when they quoted an specific failure, their
communication(the PR, not the outages@ report) was trying to benefit
from being specific, which is known to gain more trust. That comes
with a responsibility to be precise and opens it to scrutiny by the
technical community.



Rubens