nanog mailing list archives

Re: Recovering from spam resulting from compromised account


From: Andrew Jones <aj () jonesy com au>
Date: Thu, 22 Nov 2012 13:36:27 +1100

Hi Dave,
Try this page, linked from the google help page you referenced:
https://support.google.com/mail/bin/answer.py?hl=en&answer=81126&rd=1

Hope that helps
Andrew

On 22.11.2012 13:29, Dave Sotnick wrote:
Thanks Matthew. Sadly, most of the bounce responses have URLs that
point you to a help page that doesn't have further contact information
or just tells you to wait it out.

e.g.

http://postmaster.yahoo.com/421-ts03.html
http://www.google.com/mail/help/bulk_mail.html

I'll do the requisite digging and start contacting postmasters.

-Dave

On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
<mbarr () snap-interactive com> wrote:

On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog () ddv com> wrote:
Also had reports that we're still seeing bounces to Gmail, Comcast and
Yahoo accounts.


The best thing to do is to go ahead and look at the bounce messages from the various ISP's, and see if they have any instructions or URL's to contact.

If you don't have any of those messages at hand, you can see the bounce codes in the logs of your mailserver.

If you don't have any useful messages in the bounce code, then you can probably look at the site for each ISP, and google their postmaster group.

Matthew


Matthew Barr
Technical Architect
Snap Interactive
mbarr () mbarr net


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