Re: Recovering from spam resulting from compromised account

[Dave Sotnick <sotnickd-nanog () ddv com>]

Thanks Matthew. Sadly, most of the bounce responses have URLs that
point you to a help page that doesn't have further contact information
or just tells you to wait it out.

e.g.

http://postmaster.yahoo.com/421-ts03.html
http://www.google.com/mail/help/bulk_mail.html

I'll do the requisite digging and start contacting postmasters.

-Dave

On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
<mbarr () snap-interactive com> wrote:
> On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog () ddv com> wrote:
> > Also had reports that we're still seeing bounces to Gmail, Comcast and
> > Yahoo accounts.
>
>
> The best thing to do is to go ahead and look at the bounce messages from the various ISP's, and see if they have any 
> instructions or URL's to contact.
>
> If you don't have any of those messages at hand, you can see the bounce codes in the logs of your mailserver.
>
> If you don't have any useful messages in the bounce code, then you can probably look at the site for each ISP, and 
> google their postmaster group.
>
> Matthew
>
>
> Matthew Barr
> Technical Architect
> Snap Interactive
> mbarr () mbarr net