nanog mailing list archives

Re: BellSouth (att?) with a clue in Raleigh, NC


From: Faisal Imtiaz <faisal () snappydsl net>
Date: Sun, 11 Mar 2012 23:03:05 -0400

my comments below:-

Faisal Imtiaz
Snappy Internet&  Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: Support () Snappydsl net


On 3/11/2012 10:25 PM, Mario Eirea wrote:
It has been my personal experience that when UVerse enters an area, traditional DSL has disappears.
Yes, that is true, AT&T would mark an area as not qualifying for DSL if there was Uverse in the Area, but this practice has been in-consistent.
  There are locations where we have ONUs in the building with available DSL circuits and they refuse to sell it to us.
Yes, we have seen that too, not sure what is the official reason, but in system show the Remote DSLAM being out of capacity. :)
  On another note, they sometimes try to offer us a 768k connection in a place where we currently have 6mb DSL service.
There has to be more context to this... a lot of DSLAM they are or have quietly turned down backhaul capacity, as such new circuits are only for lower speeds.

  One more thing, once you get UVerse, you have to forfeit your traditional DSL. Apparently, the two services cannot 
coexist (some billing program issue),
Yes that is correct ...
what makes it worse, if you suddenly realize your 6Mb was replaced with a 768k UVerse, there's no going back.
That does not make sense... there is no such thing as 768K Uverse... (Uverse starts at 3meg down, 768K down is called DSL Lite.. )
  If you can avoid the ATT hassle. Try looking into wireless providers.
Agreed...
  WiMax has come to the rescue many times when the Cable and Telco companies have not been able to provide us with the 
service at the price point we were looking for.

Agreed..

-Mario Eirea

On Mar 10, 2012, at 9:03 PM, "chris"<tknchris () gmail com>  wrote:

Hi,

I am trying to look into dsl in the RDU area and at&t customer service has
been exceedingly unhelpful only telling me "no service available, we have
no idea when services will become available, check back periodically".
I would atleast like to get an answer that theres no available capacity,
its over the 18k limit of dsl, or some other logical answer. Is there
anyone at bellsouth/att or one of their clec's who can help me do some
qual's and hopefully also help get this delivered?

i did some lookups on known pots in the area and came up with:
LATA426
NameR ALEIGH N CAROLINA
Historical Region BellSouth
Area Codes in LATA 919
Carrier
Common Name AT&T Southeast
OCN 9417
OCN Type RBOC
Name Bellsouth Telecomm Inc dba Southern Bell Telephone&  Telegraph
Abbreviation BELLSOUTH SO BELL
DBA Southern Bell Telephone&  Telegraph
FKA Southern Bell Telephone&  Telegraph


so im pretty sure im contacting the right telco just surprised that their
customer service is offering pots but says no internet available, wtf?

thanks for any info you can provide,
chris




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