nanog mailing list archives
RE: Comcast vs. Verizon for repair methodologies
From: "Naslund, Steve" <SNaslund () medline com>
Date: Tue, 21 Aug 2012 10:41:51 -0500
Sorry, I read the posts out of order. That is a very long time for it to look like that. Probably not the field techs fault though, looks like the Comcast outside plant department not tracking that issue and dispatching someone to fix it. Either that or there is something else going on like a network upgrade that will replace this that is not on schedule. Either way, they should be able to get an explanation together. Steven Naslund -----Original Message----- From: Patrick W. Gilmore [mailto:patrick () ianai net] Sent: Tuesday, August 21, 2012 10:04 AM To: Naslund, Steve Cc: Patrick W. Gilmore Subject: Re: Comcast vs. Verizon for repair methodologies On Aug 21, 2012, at 09:54 , "Naslund, Steve" <SNaslund () medline com> wrote:
I think the issue is that the field techs wanted to get the customer
up
and running. Most of the outside plant stuff is done by contractors
and
it takes time to get them on the job. Sometimes a work around is the best they can do. How long was it like that?
In the original post, it says "months". I don't know how many, since I moved here 2 months ago and it was like that then. -- TTFN, patrick
-----Original Message----- From: Peter Kristolaitis [mailto:alter3d () alter3d ca] Sent: Monday, August 20, 2012 3:31 PM To: nanog () nanog org Subject: Re: Comcast vs. Verizon for repair methodologies On 12-08-20 04:25 PM, Leo Bicknell wrote:In a message written on Mon, Aug 20, 2012 at 04:12:22PM -0400,
Patrick
W. Gilmore wrote:The story: A piece of underground cable went bad. The techs didn'tpull new underground cable. They decided it was better to do it
"arial"
(if you can call 2 feet "arial"). They took apart the two pedestals
on
either side of the break and ran a new strand of RG6 (yes, the same stuff you use inside your home, not the outside-plant rated stuff)
tied
to trees with rope.Why is that cable still in place? That's a hint, not really a question. :)That cable definitely needs to be removed in the interest of... uhh...
"community safety". Yeah, that's it. You're worried about the
puppies
and children hurting themselves. ;) (Double-mega-extra-bonus points if you convince your local city
services
to do it!) - Pete
Current thread:
- Comcast vs. Verizon for repair methodologies Patrick W. Gilmore (Aug 20)
- RE: Comcast vs. Verizon for repair methodologies Otis L. Surratt, Jr. (Aug 20)
- Re: Comcast vs. Verizon for repair methodologies Leo Bicknell (Aug 20)
- Re: Comcast vs. Verizon for repair methodologies Peter Kristolaitis (Aug 20)
- RE: Comcast vs. Verizon for repair methodologies Naslund, Steve (Aug 21)
- Message not available
- RE: Comcast vs. Verizon for repair methodologies Naslund, Steve (Aug 21)
- Re: Comcast vs. Verizon for repair methodologies Peter Kristolaitis (Aug 20)
- Re: Comcast vs. Verizon for repair methodologies Patrick W. Gilmore (Aug 20)
- Re: Comcast 1, Verizon 0 [was: Comcast vs. Verizon for repair methodologies] Christoph Blecker (Aug 20)
- RE: Comcast 1, Verizon 0 [was: Comcast vs. Verizon for repair methodologies] Beeman, Davis (Aug 20)
- Re: Comcast 1, Verizon 0 [was: Comcast vs. Verizon for repair methodologies] Robert M. Enger (Aug 20)
- Re: Comcast vs. Verizon for repair methodologies Randy Bush (Aug 20)