Re: OT -- seeking a knowledgable AS 701 technical contact.

[Christopher Morrow <morrowc.lists () gmail com>]

sorry grant :( (gmail user fail)

On Wed, Nov 16, 2011 at 8:12 PM, Christopher Morrow
<morrowc.lists () gmail com> wrote:
> On Wed, Nov 16, 2011 at 8:12 PM, Christopher Morrow
> <morrowc.lists () gmail com> wrote:
> > what are you trying to do with ftp.uu.net? is it broken in some way?
>
> is it possibly that no login info works on it?
>
> $ ftp ftp.uu.net
> Connected to ftp.uu.net.
> 220 FTP server ready.
> Name (ftp.uu.net:morrowc): anonymous
> 331 Guest login ok, send your complete e-mail address as password.
> Password:
> 530 Login incorrect.
> Login failed.
> ftp> quit
>
>
> > On Wed, Nov 16, 2011 at 5:51 PM, Grant Ridder <shortdudey123 () gmail com> wrote:
> > > Hi,
> > >
> > > If i remember right, Verizon Business has 3 or 4 different help desks.
> > >  From my experience, none of the help desks know anything about the others.
> > >  I dont have any numbers off hand unfortunately.
> > >
> > > -Grant
> > >
> > > On Wed, Nov 16, 2011 at 4:35 PM, Robert Bonomi <bonomi () mail r-bonomi com>wrote:
> > >
> > > > Apologies for the noise, but I have been absolutely unable -- despite
> > > > literally *hours* of trying --to contact anyone at _any_ of the published
> > > > Verizon Business phone numbers who has any comprehension of what I am
> > > > talking about -- to wit:
> > > >
> > > >  "I am looking for someone with _any_ awareness/knowledge of Verizon
> > > >   Business's public-access anonymous FTP server, with the hostname
> > > >   'ftp.uu.net'."
> > > >
> > > > The published Verizon Business technical contact number -- both in 'whois'
> > > > for uu.net, and Jared's NOC contact list is only the 'ticket center', and
> > > > won't open a ticket for someone who is not Verizon customer.
> > > >
> > > > "Customer service" doesn't know what 'ftp' is, and vacillates between
> > > > thinking it is a circuit problem, or  that I am having a problem with -my-
> > > > domain.
> > > >
> > > > Call-transfer to 'technical support' was answered by someone handling
> > > > 'delinquent payments'.  Another transfer attempt ended up on somebody's
> > > > cell phone.