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Re: What vexes VoIP users?


From: Scott Helms <khelms () ispalliance net>
Date: Wed, 02 Mar 2011 12:07:21 -0500

Frank,

I hope not, but the sales guy I knew (he was the one who sold all of the VOIP only CMTSs) is in a different field now. Their architecture was crummy and their reasoning for doing obtuse, but my friend was happy to sell them the gear.

On 3/2/2011 11:52 AM, Frank Bulk wrote:
Wow, I was not aware of that, what a management and maintenance nightmare.  Do they still do this?

Frank

-----Original Message-----
From: Scott Helms [mailto:khelms () ispalliance net]
Sent: Wednesday, March 02, 2011 10:49 AM
To: frnkblk () iname com
Cc: nanog () nanog org
Subject: Re: What vexes VoIP users?

Frank,

      It gets better (which is sad) in the case of Charter if a customer
ordered voice and data they were given a normal Moto SB for Internet
data and a separate Arris eMTA (with no CPEs allowed other than the TA
and the Ethernet port disabled) for voice.  The channels they were using
for voice even terminated on a different CMTS altogether.


--
Scott Helms
Vice President of Technology
ISP Alliance, Inc. DBA ZCorum
(678) 507-5000
--------------------------------
http://twitter.com/kscotthelms
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