nanog mailing list archives
Re: reporting physical plant damage to AT&T?
From: Paul Vixie <vixie () isc org>
Date: Thu, 25 Nov 2010 23:58:27 +0000
From: "Robert Glover"<robertg () garlic com> Date: Thu, 25 Nov 2010 15:02:42 -0800 Try calling 1-800-332-1321. It is a general repair number for POTS and DSX circuits. They are clueful, and if they aren't the right people to call, they will likely be able to point you in the right direction.
thanks, that did it. i tried every other 800 and 866 number folks could send me and this was the first one that i tried that was answered by a human (in st louis) who then transferred me to a call center in california who asked me my circuit number but then took my report anyway. nice folks. i think all of us who place infrastructure in places away from our offices should label them clearly as to who to call if they get hit by cars, or if not that, make sure google will tell observers how to find us.
Current thread:
- reporting physical plant damage to AT&T? Paul Vixie (Nov 26)
- Re: reporting physical plant damage to AT&T? Robert Glover (Nov 26)
- Re: reporting physical plant damage to AT&T? Paul Vixie (Nov 26)
- Re: reporting physical plant damage to AT&T? Warren Bailey (Nov 26)
- Re: reporting physical plant damage to AT&T? Justin M. Streiner (Nov 26)
- Re: reporting physical plant damage to AT&T? Paul Vixie (Nov 26)
- Re: reporting physical plant damage to AT&T? Kevin Oberman (Nov 26)
- Re: reporting physical plant damage to AT&T? Warren Bailey (Nov 26)
- Re: reporting physical plant damage to AT&T? Robert Glover (Nov 26)