Re: Cogent Outage?

[Raphael Maunier <rmaunier () neotelecoms com>]

There is a fiber cut and it's located near Brunswick, NJ


-- 
Raphaël Maunier
NEO TELECOMS



On Jan 14, 2010, at 6:36 PM, Robert Glover wrote:

> Hello,
>
> Our 100Mb Metro-E link is up and running just fine...  We are fed out of their San Francisco, CA facility.
>
> However, this is posted on the Cogent Status page:
>
>
> ******************************************************************************
> ** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
> ******************************************************************************
> ******************************************************************************
> *Network Status:* Warning
> *DNS Servers Status:* Normal
> *Dialup/IPASS Status: *Normal
> *Mail Servers Status:* Normal
> *Webservers Status: *Normal
>
>
> *Cogent Network Status/DNS Server Status Description: * Welcome to Cogent Communications' Network Status Message. 
> Customers with traffic going through or on the east coast may be experiencing packet loss and higher than normal 
> latency due to a fiber cut in New Jersey. There is no ETR at this time. The Cogent ticket to reference for this issue 
> is HD2082680.
>
>
> Sincerely,
> Bobby Glover
> Director of Information Services
> South Valley Internet
>
> On 1/14/2010 9:31 AM, Joe Johnson wrote:
> > We just lost Cogent across the country, along with several sister companies. Can't get through to a support person. 
> > Any idea what's going on?
> >
> > Joe Johnson
> > Chief Information Officer
> > Riverside Consulting Group, Ltd.
> > Phone: 708.442.6033 x3456
> > Fax: 708.442.9722
> > joe () riversidecg com
> > www.riversidecg.com
> >
> >
> >
> >
> >