Re: Cogent Outage?

[Robert Glover <robertg () garlic com>]

Hello,

Our 100Mb Metro-E link is up and running just fine...  We are fed out of 
their San Francisco, CA facility.

However, this is posted on the Cogent Status page:


******************************************************************************
** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
******************************************************************************
******************************************************************************
*Network Status:* Warning
*DNS Servers Status:* Normal
*Dialup/IPASS Status: *Normal
*Mail Servers Status:* Normal
*Webservers Status: *Normal


*Cogent Network Status/DNS Server Status Description: * Welcome to 
Cogent Communications' Network Status Message. Customers with traffic 
going through or on the east coast may be experiencing packet loss and 
higher than normal latency due to a fiber cut in New Jersey. There is no 
ETR at this time. The Cogent ticket to reference for this issue is 
HD2082680.


Sincerely,
Bobby Glover
Director of Information Services
South Valley Internet

On 1/14/2010 9:31 AM, Joe Johnson wrote:
> We just lost Cogent across the country, along with several sister companies. Can't get through to a support person. Any idea 
> what's going on?
>
> Joe Johnson
> Chief Information Officer
> Riverside Consulting Group, Ltd.
> Phone: 708.442.6033 x3456
> Fax: 708.442.9722
> joe () riversidecg com
> www.riversidecg.com
>
>
>
>
>