Re: Level 3 - "legacy" Wiltel/Looking Glass bandwidth

[david raistrick <drais () icantclick org>]

On Wed, 1 Jul 2009, Scott Howard wrote:

> We're looking at getting connectivity via Level 3 in a particular
> datacenter, but we're being told that it's "legacy Wiltel/Looking Glass"
> rather than "true" Level 3.
>
> Given that both of these acquisitions occurred years ago should I be
> worried, or is this "legacy" connectivity the same as L3 at any other
> datacenter?


As recently as a year ago, I had circuit issues in a L3 gateway facility 
(-not- an aquisition facility).  It took 8 hours, and a VP level 
escalation to get resolved.  The excuse that -every- tech save the last 
one gave?  "we don't have access to some of the legacy [wiltel] equipment 
in the path, we can't diagnose further"

YMMV, etc etc etc.   But full integration may still be far from 
complete...

[full disclosure: L3's purchase of Wiltel, then Telcove and Progress, 
destroyed my formerly reasonable opinion of L3 as they suddenly became the 
monopoly player in my town and were completely unable to deliver or 
maintain anything. later issues in L3's own Gateway facilities further 
enforced my low opinion of them]


---
david raistrick        http://www.netmeister.org/news/learn2quote.html
drais () icantclick org             http://www.expita.com/nomime.html