nanog mailing list archives

Re: Using twitter as an outage notification


From: JC Dill <jcdill.lists () gmail com>
Date: Sat, 04 Jul 2009 15:19:55 -0700

Roland Perry wrote:
In article <4A4F6EF5.9030502 () gmail com>, JC Dill <jcdill.lists () gmail com> writes

What I'm trying to anticipate is the objection to *also* posting to Twitter, which might be raised on the grounds that it's too "unofficial", or "unsupported" or something like that.

Anyone who makes that argument is just showing how little they know about Twitter.

So that's 98% of the population then...

We aren't talking about the general population. IMHO anyone in Network Operations or NOC management who doesn't know about emerging and cutting edge communications is in the wrong job or the wrong industry.

It would be like complaining you shouldn't use email because "not everyone has email".

But email has become respectable, although I still see "people who know better" starting speeches with 'of course, ten years ago none of us used email, but now....' which shows they are very late adopters themselves.
How many of them are running Internet Networks?


It's this richness which confuses the ordinary person.

That's a lot like saying Perl is too complicated for the ordinary person so never use Perl. :-)

You are confusing the tool with the platform.
Twitter is a tool just like Perl. You can reach twitter from any browser, and most mobile phones.


How are they to know which bit of the scattergun approach is the right one to use? Or whether "posting everywhere" has some hidden disadvantage.

You can configure it and use it however YOU want.

Again, that's about the platform called posterous. How can I explain to the School Board that posterous has enough credibility to be used.

You explain that it's a tool. You configure it and then you give a demonstration. Send a post, then show them how users who keep up with local news will find the info depending on what channels they use most often to get important info.

Even easier, you make an email address on your system that is an alias to posterous. So they send to "post () schoolsystem edu" which .forwards out to posterous, which posts to the school blog, myspace, facebook, twitter, and any other system you configure. Show them how a radio station can retweet the info and then announce "to get info on school closings, follow us on twitter at...." and everyone can send the info TO the radio station and get the info FROM the radio station quickly and easily.


I don't think it has. All they ever hear about other Web2.0 like Facebook and Bebo is how dangerous they are for kids.

Sheesh. Cars and bikes are far more dangerous for kids than Facebook and Bebo. That's why kids are taught the rules of the road, to always wear bike helmets, to always buckle up in the car, and they get driver training.

But I'm beginning to think that finally maybe Twitter has the right profile for this application.

Again, why limit yourself?  Use all the tools available.

jc



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