nanog mailing list archives
Re: What to do when your ISP off-shores tech support
From: "Martin Hannigan" <martin () theicelandguy com>
Date: Thu, 25 Dec 2008 16:54:37 -0500
On Wed, Dec 24, 2008 at 12:43 PM, Jay Hennigan <jay () west net> wrote:
Matthew Black wrote:I've had difficulties reaching anyone with a brain at my DSL provider Verizon California.Switch to a local ISP with local tech support.
Hi Jay: Is there really anything wrong with sending first-level technical support offshore? Macs are macs, Windows is windows and mail is mail whether you're in Mumbai or Memphis. As long as the language skills are good and the people are well trained, it should be mostly irrelevant, IMHO. Happy Holidays, -M<
Current thread:
- Re: What to do when your ISP off-shores tech support, (continued)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Martin List-Petersen (Dec 24)
- Re: What to do when your ISP off-shores tech support Roy (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Dave Pooser (Dec 24)
- Re: What to do when your ISP off-shores tech support JF Mezei (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Simon Lockhart (Dec 25)
- Re: What to do when your ISP off-shores tech support Dave Pooser (Dec 25)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 25)
- Re: What to do when your ISP off-shores tech support Josh Potter (Dec 26)
- Re: What to do when your ISP off-shores tech support Joe Greco (Dec 26)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 26)
- Re: What to do when your ISP off-shores tech support Joe Greco (Dec 26)
- RE: What to do when your ISP off-shores tech support Skywing (Dec 26)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 27)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 27)