Re: Hotmail NOC Contact

["Jason J. W. Williams" <williamsjj () digitar com>]

Hi Suresh,

We are the outsourced provider. :-)

-J

----- Original Message -----
From: Suresh Ramasubramanian <ops.lists () gmail com>
To: Jason J. W. Williams
Cc: nanog () merit edu <nanog () merit edu>
Sent: Thu Apr 03 03:13:47 2008
Subject: Re: Hotmail NOC Contact

On Thu, Apr 3, 2008 at 3:00 AM, Jason J. W. Williams
<williamsjj () digitar com> wrote:
>  Does anyone have a good contact number for the Hotmail NOC? We've got
> e-mails from Hotmail to some of our customers being returned the Hotmail
> sender with a 554 error message fairly regularly. Our logs aren't showing
> any rejections, so we need to talk to Hotmail and find out what the 554
> means on their side (there's no error description). Any help is greatly
> appreciated.

Easier if you paste a sample bounce

And check if you have some kind of smtp capable firewall device (like
a barracuda) or maybe an outsourced filtering provider that's
filtering this lot before it reaches your mailserver.

srs

!SIG:47f49fcf285637219712276!