nanog mailing list archives
RE: Level(3) faux paux
From: "David Hubbard" <dhubbard () dino hostasaurus com>
Date: Thu, 12 Jul 2007 11:56:19 -0400
From: Valdis.Kletnieks () vt edu
Or maybe past experience has shown that the two have the same *actual* failure rate, but asking for a Level3 help is more likely to actually get you a clueful *and* helpful engineer.
This has been my experience when we've had issues with any of the five companies we purchase from; Level 3 has consistently been able to put someone on the phone that actually knows how to resolve problems without even needing to call me back; most of the others we turn our link off because I know it's going to be several hours. David
Current thread:
- Level(3) faux paux Security Admin (NetSec) (Jul 11)
- Re: Level(3) faux paux Chris L. Morrow (Jul 11)
- Re: Level(3) faux paux Charles Yamasaki (Jul 11)
- Re: Level(3) faux paux trainier (Jul 12)
- Re: Level(3) faux paux Valdis . Kletnieks (Jul 12)
- <Possible follow-ups>
- RE: Level(3) faux paux Neil J. McRae (Jul 11)
- RE: Level(3) faux paux David Hubbard (Jul 12)
- Re: Level(3) faux paux Chris L. Morrow (Jul 11)