Re: Every incident is an opportunity (was Re: Hackers hit key Internet traffic computers)

[Gadi Evron <ge () linuxbox org>]

On Mon, 12 Feb 2007, Alexander Harrowell wrote:
> On 2/12/07, Gadi Evron <ge () linuxbox org> wrote:
> > As a very smart person said a couple of weeks ago when this same argument
> > was made: are you willing to do tech-support for my mother is she uses
> > linux?
> >
> >         Gadi.
>
> Name anyone techie who doesn't have to do tech support for their mother on
> MS Windows..

Especially on family holidays, right?

Tech support on usability is not that much of an issue as it is on Linux,
whether because of years of use and becoming used to the Microsoft
interface, or because no matter what Linux is just not that user friendly.

Tech support on Windows has interface questions, but much less than on
Linux.

The real question is, are you willing to support my mother, too?

1. What would be the cost of doing such tech support at an ISP compared to
Windows?
2. How secure would Linux be if massively used and in a default
installation. We already have massive Linux server botnets, let's avoid
the home users.
x
        Gadi.