nanog mailing list archives
Re: Question about SLAs
From: "Todd Vierling" <tv () pobox com>
Date: Sun, 11 Feb 2007 10:39:22 -0500
On 2/9/07, Steve Rubin <ser () tch org> wrote:
> Does that mean you can take them to small claims court if they don't pay > you the agreed SLA credits?
Most contracts
[in the U.S. today with largish to large corporations]
have an arbitration clause
...though they shouldn't. Arbitration isn't, as far as I know, one of the official branches of government. I always find it rather contrary to logic that a contract, which is governed by the U.S. court system, can be written not to be covered by the U.S. court system. What an amazing loophole for corporate legal that is. (ObExperience: Every *forced* arbitration decision out of the 200+ I've researched has been in favor of the original contract writer -- the service provider and not its customer. The only arbitration settlements I've seen go the other way were only voluntarily moved to arbitration; one pretty major such settlement was made into a movie about a large energy company....) -- -- Todd Vierling <tv () duh org> <tv () pobox com> <todd () vierling name>
Current thread:
- Re: Question about SLAs, (continued)
- Re: Question about SLAs Valdis . Kletnieks (Feb 08)
- RE: Question about SLAs Chad Skidmore (Feb 08)
- RE: Question about SLAs Fox,Thomas (Feb 09)
- Re: Question about SLAs Joseph S D Yao (Feb 09)
- RE: Question about SLAs Barry Shein (Feb 09)
- Re: Question about SLAs Valdis . Kletnieks (Feb 08)
- RE: Question about SLAs Fergie (Feb 08)
- RE: Question about SLAs michael.dillon (Feb 09)
- RE: Question about SLAs Fox,Thomas (Feb 09)
- Re: Question about SLAs Steve Rubin (Feb 09)
- Re: Question about SLAs Deepak Jain (Feb 09)
- Re: Question about SLAs Todd Vierling (Feb 11)
- RE: Question about SLAs Barry Shein (Feb 09)
- RE: Question about SLAs michael.dillon (Feb 09)
- RE: Question about SLAs Fox,Thomas (Feb 09)