Re: Question about SLAs

[Steve Rubin <ser () tch org>]

michael.dillon () bt com wrote:
> Does that mean you can take them to small claims court if they don't pay
> you the agreed SLA credits?
>
> --Michael Dillon

Most contracts have an arbitration clause and in my experience small
claims courts judges get confused by anything high-tech and will use the
arbitration clause to get out of thinking about it.