nanog mailing list archives

Re: OT: How to stop UltraDNS sales people calling


From: Jay Hennigan <jay () west net>
Date: Wed, 29 Nov 2006 10:12:29 -0800


Jeremy Chadwick wrote:
On Tue, Nov 28, 2006 at 05:56:19PM -0600, Gadi Evron wrote:
Okay, this was fun and I am all for OT fun. But can we please stop putting
down a part of our community? Especially one which contributes to NANOG so
much?

We all have sale trolls to live with.

I both agree and disagree.  I agree that the put-downs are a bit
excessive (I laughed more than once :-) ), but I disagree with
the "sale trolls" comment.

UltraDNS's sales staff *does not* have to behave like this.

Agreed. When I get such calls, the first question I ask is, "Is this a sales call?" If I get an honest "Yes", I'm somewhat more inclined to continue the conversation. If the first thing a salesperson tells me is a lie, game over.

Similarly, any company that spams me selling network equipment or connectivity is clearly way beyond stupid and not one with which I would ever consider doing business.

Yes, this thread is OT to a large extent, but we are network operators. Many of us have sales staff. Educating our own sales people on what not to do is a step towards noise reduction, albeit out-of-band noise as far as this forum is concerned.

--
Jay Hennigan - CCIE #7880 - Network Engineering - jay () impulse net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV


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