RE: Email Complexes

["Hosman, Ross" <Ross.Hosman () chartercom com>]

As I stated before I do not handle abuse issues, it is not my position nor
my department. There is no expense as I'm trying to do the job I'm paid for.


As I think I have shown I'm willing to help with anyway I can, but I'm still
going to do *my* job.

-----Original Message-----
From: David A. Ulevitch [mailto:davidu () everydns net]
Sent: Tuesday, September 14, 2004 3:10 PM
To: Hosman, Ross; nanog () merit edu
Subject: RE: Email Complexes



<quote who="Hosman, Ross">
> Your right this isn't my department and it's not my place to tell them how
> to do their job. If Roy would like to send me a valid abuse complaint I'll
> make sure to forward it on or even walk it over to the abuse department
> supervisor.
>
> I would also like to say I'm suprised at how many people have been
> attacking
> me on/off the list for asking a simple question.

1) You are posting with your employers email address and thus opened
yourself up as a conduit to "the man" at Charter.  If you didn't want
that, you could do what many people do and post via a vanity address.

2) Perhaps you could take all these complaints as a way of saying "maybe
instead of making sure charter can email all these other networks I should
make sure charter CANT email all these other networks." :)

It's always good to monitor and optimize but not at the expense of dealing
with outstanding support/abuse issues.

-david

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   David A. Ulevitch - Founder, EveryDNS.Net
   http://david.ulevitch.com -- http://everydns.net
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