Status of FCAPS model? Useful? Obsolete?

[jm <thinkerteams () runbox com>]

Someone at Forrester research wrote an article in 2003 that said FCAPS was 
an obsolete model because
 it was conceived during a time when mainframes were in use. I haven't 
read the article but the
 premise of it seemed a bit overboard to me.

Does the FCAPS model still hold currency among network managers/engineers 
today? Do the functional
 categories it uses make sense of the management activities of modern 
networks?  Is there a set of
 activities that in and of itself warrants further categorization?   For 
example, should project management
 be added to the model since most well run networks emanate from adherence 
to generally accepted
 project management processes?

We can all think of examples where a piece of network technology does not 
map neatly into the OSI model.
But because enough of what goes on in networking does map neatly to that 
model, it is still useful to refer
 to it.  I believe the same is true with FCAPS. I see too that companies 
like Cisco still refer to it in some
of their Networkers presentations.

As I understand it, the purpose of the model is to outline the overarching 
categories of activities necessary for
 the successful management of a sizeable network.  The ultimate impact of 
failing to manage these areas
properly is loss of productivity, revenue or opportunity.  Outside the 
realm of profitability, the FCAPS model
is a teaching device whose purpose, like all models, is to explain 
phenomena which otherwise would be
a confusing, jumbled mess.  Does the study of FCAPS profit a person if they 
intend to manage well a network?
Is there some better model worthy of study? If so, why?

Sean had some comments on the shortcomings of FCAPS for carrier networks 
awhile back. Any fresh comments
 are welcome.

Thanks,
JM