nanog mailing list archives
Re: SORBS Insanity
From: Matthew Sullivan <matthew () sorbs net>
Date: Fri, 16 Apr 2004 08:30:07 +1000
Jeremy Kister wrote:
Most of the time we investigate them first - if the contact is from the RIR PoC we contact them immediately (as soon as we get to the ticket of course)Hi Matthew, I highly appreciate your time in replying to my emails. I further appreciate you removing 64.115.0.0/16 from the sorbs duhl. One of my partners in crime sent the first email (via web-form) to sorbs on April 6th. On april 10th, I repeated. both were addressed from abuse () broadviewnet net. I havent received anything further about these.
On april 11th i helped a friend who is using 64.115.47.0/24 by filling out the web-form, addressed from sorbs.net () jeremykister com. i received sorbs.net # 5799 on this. but again, this was only for that /24.
That's the one that I saw.
Ok didn't see this one - but it depends on the subject - I searched on the IP in the subject in this case.on april 13th at about 7pm, i sent the following email to duhl () sorbs net from jkister () broadviewnet net
true dynamic ranges out of the 64.115.0.0/16 are:
<snip> Got them and fixed up the DUHL.
End is awlways in sight, unfortunately not fast enough for some people - there is always the option of mailing me direct - the problem is (as always) I am probably the most busiest person at SORBS and have the least time to deal with tickets - the last 48-72 hours have have left me with time to answer 3 tickets.to prevent further hysteria, dns now shows "static-64-115-x-x.isp.broadviewnet.net". it would have been quite simple to send an email to {abuse,ipadmin,isp-noc}@broadviewnet.net (as listed in ARIN lookup), call our support line (as listed in ARIN, whois, and our web site), or send us a letter (as listed on our web site, and whois information) to confirm your unfounded opinions about our network. Next time, you should give it a try; you may not receive such emotional emails from frustrated Systems Engineers trying to deal with worthless projects ran by ignorant half-wits.As you can see I was quite frustrated at the time, and may have been a bit harsh. At that point i was dealing with the problem for 10 days -- and saw no end in sight.
All done now, I'll fix up the ticket closures when I get a chance. Yours Mat
Current thread:
- SORBS Insanity Jeremy Kister (Apr 14)
- Re: SORBS Insanity jlewis (Apr 14)
- Re: SORBS Insanity Jeff Kell (Apr 14)
- Re: SORBS Insanity Matthew Sullivan (Apr 15)
- Re: SORBS Insanity Joe Maimon (Apr 15)
- Re: SORBS Insanity jlewis (Apr 15)
- Re: SORBS Insanity Matthew Sullivan (Apr 15)
- Re: SORBS Insanity Matthew Sullivan (Apr 15)
- Re: SORBS Insanity Matthew Sullivan (Apr 15)
- <Possible follow-ups>
- Re: SORBS Insanity Matthew Sullivan (Apr 15)