nanog mailing list archives

Re: What do you want your ISP to block today?


From: Johannes Ullrich <jullrich () euclidian com>
Date: Wed, 03 Sep 2003 16:56:10 -0400



you mean like 'using a computer' ?

hehe... yes! if you insert the word "securely" at the end.

Case in point: I helped my neighbor last weekend to diagnose a printer
issue. Another problem he had was that his computer always "rebooted"
and never "shut down". He just never read/understood the shutdown dialog
and it never ocured to him that the radio buttons do anything.

Its hard these days. But I HIGHLY recommend for everyone to get out of
your server closets, enjoy the sun, and talk to non-techies once in a
while. Or: spend a couple hours answering the front end customer support
calls if you can't remember where you parked your car.
 


-- 
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Johannes Ullrich                     jullrich () euclidian com
pgp key: http://johannes.homepc.org/PGPKEYS
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   "We regret to inform you that we do not enable any of the 
    security functions within the routers that we install."
         support () covad net
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