nanog mailing list archives
Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail)
From: Jay Adelson <adelson () equinix com>
Date: Tue, 20 Aug 2002 20:52:23 -0700
Patrick, Yes, really! That's what the ERC is for. I guess the confusion is outside your email thread, which indicates as such... But yes, the single point is supposed to be the ERC. Feel free to contact me with specifics... -Jay On Tue, Aug 20, 2002 at 05:29:43PM -0700, Patrick wrote:
On Tue, 20 Aug 2002, Jay Adelson wrote:2) Customers are given one point of contact they can call for anything.I'm your customer and I'm telling you that I haven't been and when I've specifically asked for a single point of contact I've been told that I need to contact a variety of people based on what it is I need.You know, it's that game... if you do what one person wants it annoys another... So therefore, just like engineers love to call their favorite go-getter of the day, it's ok for customers to call account reps, SEs, or even network engineers and folks like me. We don't care.Really? --------------------------------------------------------------------------- From: "Christina Canady" <ccanady () equinix com> CC: "Duane MacKenzie" <dmackenzie () equinix com> Subject: RE: Packing Slips Date: Fri, 2 Aug 2002 14:43:56 -0700 I believe Duane has responded regarding the packing slips. On another note, all correspondence to the IBX needs to go through me or the ERC in the future. We ask all our customers not to call or email the IBXes directly. Thank you, CC -------------------------------------------------------------------------- I invite you to take any further correspondence regarding this issue private, and look very forward to your response. /\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\ Patrick Greenwell Asking the wrong questions is the leading cause of wrong answers \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/
-- [ Jay Adelson adelson () equinix com ] [ Founder, Chief Technology Officer Work: +1-650-316-6000 ] [ Equinix, Inc., Mountain View, CA Fax: +1-650-316-6904 ]
Current thread:
- RE: your mail, (continued)
- RE: your mail N. Richard Solis (Aug 20)
- Re: your mail Majdi S. Abbas (Aug 20)
- RE: your mail N. Richard Solis (Aug 20)
- RE: your mail Nathan Stratton (Aug 20)
- RE: your mail N. Richard Solis (Aug 20)
- RE: your mail Patrick (Aug 20)
- Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Sean Donelan (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Jay Adelson (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Patrick (Aug 20)
- Verizon sued by RIAA ? Marshall Eubanks (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Jay Adelson (Aug 20)
- Re: your mail David Lesher (Aug 20)
- Shared facilities (was Re: your mail) Sean Donelan (Aug 20)
- RE: Shared facilities (was Re: your mail) N. Richard Solis (Aug 21)
- Re: your mail Martin Hannigan (Aug 21)
- Message not available
- Re: Shared facilities (was Re: your mail) Martin Hannigan (Aug 21)
- Eliminating physical colocation (was Re: Shared facilities) Sean Donelan (Aug 21)
- Re: Eliminating physical colocation (was Re: Shared facilities) Mike Leber (Aug 21)
- RE: Eliminating physical colocation (was Re: Shared facilities) N. Richard Solis (Aug 21)
- Re: Eliminating physical colocation (was Re: Shared facilities) Vincent J. Bono (Aug 21)
- RE: Eliminating physical colocation (was Re: Shared facilities) Deepak Jain (Aug 21)