RE: Our Qwest Testimonial: qwestoutage.com

["Smith, Rick" <rsmith () atsworld com>]

Dsl.net was up all night, down again this morning.

Blah.  Their idea of redundant links must have been 1 fiber into Tower 1 and
another into Tower 2.  They'll never BOTH go away, Right?

-----Original Message-----
From: wgray () wwns net [mailto:wgray () wwns net]
Sent: Tuesday, September 18, 2001 12:01 PM
To: nanog () merit edu
Subject: RE: Our Qwest Testimonial: qwestoutage.com



You should should call the website OUTAGE and include DSL.Net also.

-----Original Message-----
From: owner-nanog () merit edu [mailto:owner-nanog () merit edu]On Behalf Of
Allen Gwinn
Sent: Tuesday, September 18, 2001 10:42 AM
To: nanog () merit edu
Subject: Our Qwest Testimonial: qwestoutage.com



Greetings,

Simply put, they've put us through hell, so I've put a website up to
tell our story at qwestoutage.com.  I'd be interested in
feedback--especially anyone that has had similar or different
experiences than we've had.  I've heard from another customer (DS-3
customer) who has had fairly good experience.  His comment was, "the
hardest thing to do is to get their attention--but once you do that,
they're fairly responsive."  I heard from one more that is
decommissioning their Qwest circuits nationwide and moving back to
UUNET.

Thanks,

Allen