nanog mailing list archives
Re: AT&T Broadband
From: "Peter Galbavy" <peter.galbavy () knowtion net>
Date: Wed, 19 Dec 2001 08:41:31 -0000
You're actually suggesting calling up phone support for a residential cable Internet service? Come on: these people wouldn't know what 24/8 meant if every piece of networking equipment with an IP in 24/8 landed in front of their office. They wouldn't know what TCP ports are, either, and they'd probably just say "sorry, we only support Internet Explorer and Outlook Express" Oh, and email support is generally worse... Often, it goes to /dev/null and you don't even get to be "entertained" by a reply that doesn't have anything to do with the question.
Wow. And I thought that this only happened in the UK. But then again, Network Solutions have this automated 'bob' that returns a randomised reply based on the checksum of the first line of the message. Or so it seems. When they like. Maybe. Nice to see the misery shared. Peter
Current thread:
- AT&T Broadband Matthew S. Hallacy (Dec 18)
- <Possible follow-ups>
- Re: AT&T Broadband Christopher Schulte (Dec 18)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 18)
- Re: AT&T Broadband Majdi S. Abbas (Dec 18)
- RE: AT&T Broadband Vivien M. (Dec 18)
- Re: AT&T Broadband Peter Galbavy (Dec 19)
- Re: AT&T Broadband Simon Higgs (Dec 18)
- RE: AT&T Broadband James (Dec 19)
- RE: AT&T Broadband Simon Higgs (Dec 20)
- RE: AT&T Broadband John A. Tamplin (Dec 20)
- RE: AT&T Broadband Miles Fidelman (Dec 20)
- Re: AT&T Broadband Peter Galbavy (Dec 21)
- Re: AT&T Broadband Miles Fidelman (Dec 21)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 18)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 19)