nanog mailing list archives

Re: Bell Atlantic FCC outage report available now


From: David Lesher <wb8foz () nrk com>
Date: Wed, 24 Nov 1999 19:39:45 -0500 (EST)


Unnamed Administration sources reported that Barry Shein said:
 
So today the BA person on the ticket tries to reassure me by saying
how THEY TOLD HIM TO JUST TELL US IT'S OUR EQUIPMENT AND CLOSE THIS
TICKET!

BS got caught doing this in Florida. There, the PSC gets a tally of
how many tickets are open >24H, and BS must pay a refund to the sub.

Turns out BS had a widespread unwritten policy of ticket-kicking
at 23H 59M....went on for years...

When I last heard (YEARS ago), the State AG was talking RICO the
dollars were so large...

In General: You can do your part. WRITE A REPORT LETTER to
your PSC.  KEEP WRITING. Sure, depending on the state, it may
be the PSC is a business unit of the RBOC, & nothing happens;
but the letters are still public records. Someday maybe a new
politician needs an issue; or someone sues, or....


-- 
A host is a host from coast to coast.................wb8foz () nrk com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433



Current thread: