nanog mailing list archives
Re: Building a NOC
From: "David A. Greer" <david-greer () gnc-hq com>
Date: Mon, 16 Mar 1998 16:21:01 -0500
Bill, Skipping John's message for a minute with the number of small ISP's out there it is actually forseeable that a book on starting an ISP might be possible to a limited extent. I would have welcomed such a book when I set up our internet gear (we would qualify as a medium sized ISP in our own right.) Now to get back to John's message, although there is some information out there that could be read there are a number of questions that you should ask yourself as far as scope of the project, number of sites, technical level at the remote sites, do you need to monitor Sniffers and the like or just plain Openview/Spectrum. Also does this NOC have to monitor and dispatch repair techs only or does it have to answer questions like how do I change my password on the server in my office. What about monitoring of the various servers in the enterprise? Novell? NT? Unix flavors, etc. Put all this together and the project manager in charge better have done it before at least once, or else this would quickly become a moneypit. Another major consideration is how much money and floor space is available for the NOC. I have seen several companies under-estimate the floor space needed and end up shoving stuff into corners to get it all into the allocated space, or scrimping money because the budget didn't live up to the pipe dreams of over eager planning personnel. David Greer Project Manager, Wide Area Telecommunications General Nutrition Companies, Inc. David-Greer () GNC-HQ COM -----Original Message----- From: Goldstein_William () bns att com <Goldstein_William () bns att com> To: John_W_Connors () res raytheon com <John_W_Connors () res raytheon com>; nanog () merit edu <nanog () merit edu> Date: Monday, March 16, 1998 3:36 PM Subject: RE: Building a NOC
Current thread:
- Building a NOC John_W_Connors (Mar 16)
- Re: Building a NOC Martin Hannigan (Mar 16)
- Re: Building a NOC Charles Sprickman (Mar 16)
- Re: Building a NOC Luke Parrish (Mar 16)
- Re: [nanog] Re: Building a NOC S.T.Balbach (Mar 17)
- Re: [nanog] Re: Building a NOC Scott Kozicki (Mar 17)
- Re: [nanog] Re: Building a NOC Nathan Stratton (Mar 17)
- Re: Building a NOC Charles Sprickman (Mar 16)
- Re: Building a NOC Martin Hannigan (Mar 16)
- Re: Building a NOC Fox Mulder (Mar 22)
- <Possible follow-ups>
- RE: Building a NOC Goldstein_William (Mar 16)
- Re: Building a NOC David A. Greer (Mar 16)
- Re: Building a NOC Howard C. Berkowitz (Mar 21)
- Re: Building a NOC Sean Donelan (Mar 21)
- Re: Building a NOC Howard C. Berkowitz (Mar 22)
- Re: Building a NOC Michael Shields (Mar 22)
- Re: Building a NOC Nathan Stratton (Mar 22)
- Message not available
- Re: Building a NOC Jay R. Ashworth (Mar 22)
- Re: Building a NOC Howard C. Berkowitz (Mar 22)
- Re: Building a NOC Howard C. Berkowitz (Mar 22)
- RE: Building a NOC Rod Nayfield (Mar 23)