nanog mailing list archives
[NOOP] 24x7 NOC..
From: Jamie Rishaw <jamie () arpa com>
Date: Thu, 2 Oct 1997 17:34:35 -0400 (EDT)
We're in the process of developing a 24x7 NOC, and can agree upon about everything except scheduling. We have a few ideas, all of which have really bad downsides: - 4day, 10hour rotation. 2-hour overlap. - Downside is overlap, and the fact that nobody will have a regular schedule.. they'll be M-Th, then T-Fr, W-Sa, Th-Su, Fr-Mo.. bleh. - M-F 9-hour shifts, Sa-Su 2x12-hour shifts - Downside is the Sa-Su people are just "extras". - Su-We, We-Sa 10-hour shifts. Alleviates "skewing" schedules one day every week, but creates a 14.5% labor increase on Wednesday when you have a complete overlap. Anyhow,, we're looking for information on how other NOCs around the world do it. We're trying to give good coverage without killing/burning out the NOC team members. TIA. Jamie Rishaw
Current thread:
- [NOOP] 24x7 NOC.. Jamie Rishaw (Oct 02)
- Re: [NOOP] 24x7 NOC.. Aaron (Oct 02)
- Re: [NOOP] 24x7 NOC.. Paul Ferguson (Oct 02)
- Re: [NOOP] 24x7 NOC.. Steve Miller (Oct 02)
- Re: [NOOP] 24x7 NOC.. Perry E. Metzger (Oct 02)
- Re: [NOOP] 24x7 NOC.. Robert Perfetti (Oct 03)
- Re: [NOOP] 24x7 NOC.. Selina F. Priestley (Oct 03)
- Re: [NOOP] 24x7 NOC.. Perry E. Metzger (Oct 02)
- Re: [NOOP] 24x7 NOC.. J.D. Falk (Oct 02)
- Re: [NOOP] 24x7 NOC.. Kent W. England (Oct 02)
- Re: [NOOP] 24x7 NOC.. J.D. Falk (Oct 02)
- Re: [NOOP] 24x7 NOC.. Jared Mauch (Oct 02)
- Re: [NOOP] 24x7 NOC.. Aaron (Oct 02)