Re: Cisco as Big Brother (Was Re: Cisco's AIP vs HSSI)

[Jon Green <jon () netins net>]

On Fri, 18 Oct 1996 23:43:01 -0400, jburgan () baynetworks com writes:
> > It takes an Act of God to get Bay to release a fix - but it works when
> > they release it, and it works in the next full release too.
>
> Well, not wanting to speak for God but....
>
> Where ISP's are concerned, most have my email address and we do try to
> respond quickly when we hear about a problem (whether it be a bug or
> needed feature). As always, there's more work to do ;-)
>
> Jeff
>
> P.S. We do appreciate the kind words about the quality of the code. 

I can vouch for Jeff on that.  He and Marten Terpstra have heard from
me more than they would probably like to over the last month.  Jeff
even called me on a Saturday morning to talk about some problems we
were having and help me get them fixed.

As ISPs, I think we are all fortunate in that the router vendors realize
there's LOTS of money to be made in Internet.  I would imagine that
most router vendors are this responsive to their ISP customers.  If they
aren't, they probably won't have those customers for long.

-Jon

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    *      Jon Green            *   Wide-Area Networking Technician   *
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