Interesting People mailing list archives
Re How Climate Change Deniers Rise to the Top in Google Searches
From: "Dave Farber" <farber () gmail com>
Date: Tue, 2 Jan 2018 14:44:06 -0500
Begin forwarded message:
From: Chuck McManis <chuck.mcmanis () gmail com> Date: January 2, 2018 at 2:01:27 PM EST To: Dave Farber <dave () farber net> Cc: ip <ip () listbox com>, dewayne () warpspeed com Subject: Re: [IP] How Climate Change Deniers Rise to the Top in Google Searches This article, and all of the DuckDuckGo 'Don't Bubble Me' collateral discuss the challenges of tailored information. This sort of effect is why publications, as recently as the the early 21st century, had a very strict wall between editorial and advertising. It compromises the integrity of journalism if the editorial staff can be driven by the advertisers. And Google exploited that tension and turned it into a business model. If you have an AdSense account (they are free and used to be the go to way for people to monetize their web site) you will periodically receive mailers from Google suggesting you use AdWords (another Google product of course) to 'get your message out there.' When people started using Google as an 'answer this question' machine, and then Google created a mechanism to show your answer first, the stage was set for what has become a gross perversion of 'reference' information. To put this in context, consider the challenge of Google's eroding search advertising margins[1]. Google traditionally reported something called 'CPC' or (Cost Per Click) in their financial reports. This was the price that an advertiser paid Google when that advertiser's ad was 'clicked' on by a user. In a goods economy, it might equivalent to the 'average selling price' or ASP for the widget. But unlike a goods economy, Google could (and to date has) made up for this price erosion by increased ad volume. If you look at Google sites (web sites that are hosted on the google.com domains) there are more paid placements on those pages than there has ever been. On the search page, Google's bread and butter so to speak, for a 'highly contested' search (that is what search engine marketeers call a search query that can generate lucrative ad clicks) such as 'best credit card' or 'lowest home mortgage', there are many web browser window configurations that show few, if any organic search engine results at all! Google has scrambled to find an adjacent market, one that could not only generate enough revenue to pay for the infrastructure but also to generate a net income . Youtube, its biggest success outside of search, and the closest thing they have, has yet to do that after literally a decade of investment and effort. As a result Google has turned to the only tools it has that work, it has reduced payments to its 'affiliate' sites (AdSense for content payments), then boosted the number of ad 'slots' on Google sites, and finally paying third parties to send search traffic preferentially to Google (this too hurts Google's overall search margin) The result is that you have a company which is painfully addicted to the high margins of search advertising, and is the defacto source of answers for a large chunk of the population, you put it into the position of choosing survival (sell the top search result slots to anyone who will pay) or integrity (return the best answer possible). Nothing like having your fiduciary duty to the shareholders conflict with your moral obligations. In many ways it reminds me of the lawsuits against the cigarette makers. The cigarette makers certainly could not serve there shareholders by endorsing the view that their product was killing the customer, even if it was the morally correct thing to do. Google isn't "killing" people by giving out results that have been shaped by third parties but their rationalizations (both internally when I worked there, and externally) seem to echo the same themes that Phillip Morris espoused when they argued it was a person's choice if they wanted to smoke or not. Google will argue that their job is just to show you where things are on the Internet, and match up people who want to share with people searching for a particular topic. They (Google) cannot take responsibility for people who don't bother to check their sources (which they could even do on Google!). I have run a world wide, nationally accessible, English language index search engine, Blekko, and I know what they "could" do, but don't do with regard to misrepresented information and false narratives. I don't know what their motivations are, but I do know that there is a tremendous amount of money that gets spent keeping balancing information, or more accurate information, out of view. We know from lawsuits that people will pay much more to put an advertisement on a page where the user has just searched for their competitor, it is fairly intuitive that this would be the case, the upstart just wants a shot at convincing you they have a better product, the incumbent wants to be sure you never learn that there is an alternative choice. We also know that rounded to the nearest billion, none of Alphabet's businesses make money except search advertising. It isn't a stretch to guess that the tension to take the money might be overwhelming other forces inside of Google. --Chuck [1] The average price per click (CPC) of advertisements on Google sites has gone down for every year, and nearly every quarter, since 2009. At the same time Microsoft's Bing search engine CPCs have gone up. As the advantage of Google's search index is eroded by time and investment, primarily by Microsoft, advertisers have been shifting budget to be more of a blend between the two companies. The trend suggests that at some point in the not to distant future advertising margins for both engines will be equivalent.On Tue, Jan 2, 2018 at 3:12 AM, Dave Farber <farber () gmail com> wrote: Begin forwarded message:From: Dewayne Hendricks <dewayne () warpspeed com> Date: January 2, 2018 at 4:41:12 AM EST To: Multiple recipients of Dewayne-Net <dewayne-net () warpspeed com> Subject: [Dewayne-Net] How Climate Change Deniers Rise to the Top in Google Searches Reply-To: dewayne-net () warpspeed com How Climate Change Deniers Rise to the Top in Google Searches Groups that reject established climate science can use the search engine’s advertising business to their advantage, gaming the system to find a mass platform for false or misleading claims. By HIROKO TABUCHI Dec 29 2017 <https://www.nytimes.com/2017/12/29/climate/google-search-climate-change.html> Type the words “climate change” into Google and you could get an unexpected result: advertisements that call global warming a hoax. “Scientists blast climate alarm,” said one that appeared at the top of the search results page during a recent search, pointing to a website, DefyCCC, that asserted: “Nothing has been studied better and found more harmless than anthropogenic CO2release.” Another ad proclaimed: “The Global Warming Hoax — Why the Science Isn’t Settled,” linking to a video containing unsupported assertions, including that there is no correlation between rising levels of greenhouse gases and higher global temperatures. (In reality, the harmful effects of carbon dioxide emissions linked to human activity, like rising temperatures and melting sea ice, have been acknowledged by every major scientific organization in the world.) America’s technology giants have come under fire for their role in the spread of fake news during the 2016 presidential campaign, prompting promises from Google and others to crack down on sites that spread disinformation. Less scrutinized has been the way tech companies continue to provide a mass platform for the most extreme sites among those that use false or misleading science to reject the overwhelming scientific consensus on climate change. Google’s search page has become an especially contentious battleground between those who seek to educate the public on the established climate science and those who reject it. Not everyone who uses Google will see climate denial ads in their search results. Google’s algorithms use search history and other data to tailor ads to the individual, something that is helping to create a highly partisan internet. A recent search for “climate change” or “global warming” from a Google account linked to a New York Times climate reporter did not return any denial ads. The top results were ads from environmental groups like the Natural Resources Defense Council and the Environmental Defense Fund. But when the same reporter searched for those terms using private browsing mode, which helps mask identity information from Google’s algorithms, the ad for DefyCCC popped up. “These are the info wars,” said Robert J. Brulle, a Drexel University professor of sociology and environmental science who has studied climate advocacy and misinformation. “It’s becoming harder and harder for the individual to find unbiased information that they can trust, because there’s so much other material trying to crowd that space.” After being contacted by The New York Times in mid-December, Google said it had removed an ad from its climate search results, though it declined to identify which one. An ad from DefyCCC was still turning up at the top of searches days later. As of Wednesday, no ads at all were turning up for Times reporters and editors running these searches. The climate denialist ads are an example of how contrarian groups can use the internet’s largest automated advertising systems to their advantage, gaming the system to find a mass platform for false or misleading claims. Google allows companies to bid on search terms, and displays paid content at the top of its search results in the same blue font used for unpaid content. (For example, a candy maker might bid on the term “Christmas candy” so that its ads pop up when someone searches for those words.) Google identifies ads in its search results with an icon below the link. [snip] Dewayne-Net RSS Feed: http://dewaynenet.wordpress.com/feed/ Twitter: https://twitter.com/wa8dzpThis message was sent to the list address and trashed, but can be found online.
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- Re How Climate Change Deniers Rise to the Top in Google Searches Dave Farber (Jan 02)
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