Interesting People mailing list archives

Re How Climate Change Deniers Rise to the Top in Google Searches


From: "Dave Farber" <farber () gmail com>
Date: Tue, 2 Jan 2018 14:44:06 -0500




Begin forwarded message:

From: Chuck McManis <chuck.mcmanis () gmail com>
Date: January 2, 2018 at 2:01:27 PM EST
To: Dave Farber <dave () farber net>
Cc: ip <ip () listbox com>, dewayne () warpspeed com
Subject: Re: [IP] How Climate Change Deniers Rise to the Top in Google Searches

This article, and all of the DuckDuckGo 'Don't Bubble Me' collateral discuss the challenges of tailored information. 
This sort of effect is why publications, as recently as the the early 21st century, had a very strict wall between 
editorial and advertising. It compromises the integrity of journalism if the editorial staff can be driven by the 
advertisers. And Google exploited that tension and turned it into a business model.

If you have an AdSense account (they are free and used to be the go to way for people to monetize their web site) you 
will periodically receive mailers from Google suggesting you use AdWords (another Google product of course) to 'get 
your message out there.' When people started using Google as an 'answer this question' machine, and then Google 
created a mechanism to show your answer first, the stage was set for what has become a gross perversion of 
'reference' information.

To put this in context,  consider the challenge of Google's eroding search advertising margins[1].  Google 
traditionally reported something called 'CPC' or (Cost Per Click) in their financial reports. This was the price that 
an advertiser paid Google when that advertiser's ad was 'clicked' on by a user. In a goods economy, it might 
equivalent to the 'average selling price' or ASP for the widget. But unlike a goods economy, Google could (and to 
date has) made up for this price erosion by increased ad volume. If you look at Google sites (web sites that are 
hosted on the google.com domains) there are more paid placements on those pages than there has ever been. On the 
search page, Google's bread and butter so to speak, for a 'highly contested' search (that is what search engine 
marketeers call a search query that can generate lucrative ad clicks) such as 'best credit card' or 'lowest home 
mortgage', there are many web browser window configurations that show few, if any organic search engine results at 
all! Google has scrambled to find an adjacent market, one that could not only generate enough revenue to pay for the 
infrastructure but also to generate a net income . Youtube, its biggest success outside of search, and the closest 
thing they have, has yet to do that after literally a decade of investment and effort. As a result Google has turned 
to the only tools it has that work,  it has reduced payments to its 'affiliate' sites (AdSense for content payments), 
then boosted the number of ad 'slots' on Google sites, and finally paying third parties to send search traffic 
preferentially to Google (this too hurts Google's overall search margin)

The result is that you have a company which is painfully addicted to the high margins of search advertising, and is 
the defacto source of answers for a large chunk of the population, you put it into the position of choosing survival 
(sell the top search result slots to anyone who will pay) or integrity (return the best answer possible).  Nothing 
like having your fiduciary duty to the shareholders conflict with your moral obligations. In many ways it reminds me 
of the lawsuits against the cigarette makers. The cigarette makers certainly could not serve there shareholders by 
endorsing the view that their product was killing the customer, even if it was the morally correct thing to do. 
Google isn't "killing" people by giving out results that have been shaped by third parties but their rationalizations 
(both internally when I worked there, and externally) seem to echo the same themes that Phillip Morris espoused when 
they argued it was a person's choice if they wanted to smoke or not. Google will argue that their job is just to show 
you where things are on the Internet, and match up people who want to share with people searching for a particular 
topic. They (Google) cannot take responsibility for people who don't bother to check their sources (which they could 
even do on Google!).  

I have run a world wide, nationally accessible, English language index search engine, Blekko, and I know what they 
"could" do, but don't do with regard to misrepresented information and false narratives. I don't know what their 
motivations are, but I do know that there is a tremendous amount of money that gets spent keeping balancing 
information, or more accurate information, out of view. We know from lawsuits that people will pay much more to put 
an advertisement on a page where the user has just searched for their competitor, it is fairly intuitive that this 
would be the case, the upstart just wants a shot at convincing you they have a better product, the incumbent wants to 
be sure you never learn that there is an alternative choice. We also know that rounded to the nearest billion, none 
of Alphabet's businesses make money except search advertising. It isn't a stretch to guess that the tension to take 
the money might be overwhelming other forces inside of Google.

--Chuck

[1] The average price per click (CPC) of advertisements on Google sites has gone down for every year, and nearly 
every quarter, since 2009. At the same time Microsoft's Bing search engine CPCs have gone up. As the advantage of 
Google's search index is eroded by time and investment, primarily by Microsoft, advertisers have been shifting budget 
to be more of a blend between the two companies. The trend suggests that at some point in the not to distant future 
advertising margins for both engines will be equivalent.

On Tue, Jan 2, 2018 at 3:12 AM, Dave Farber <farber () gmail com> wrote:



Begin forwarded message:

From: Dewayne Hendricks <dewayne () warpspeed com>
Date: January 2, 2018 at 4:41:12 AM EST
To: Multiple recipients of Dewayne-Net <dewayne-net () warpspeed com>
Subject: [Dewayne-Net] How Climate Change Deniers Rise to the Top in Google Searches
Reply-To: dewayne-net () warpspeed com

How Climate Change Deniers Rise to the Top in Google Searches
Groups that reject established climate science can use the search engine’s advertising business to their advantage, 
gaming the system to find a mass platform for false or misleading claims.
By HIROKO TABUCHI
Dec 29 2017
<https://www.nytimes.com/2017/12/29/climate/google-search-climate-change.html>

Type the words “climate change” into Google and you could get an unexpected result: advertisements that call global 
warming a hoax.

“Scientists blast climate alarm,” said one that appeared at the top of the search results page during a recent 
search, pointing to a website, DefyCCC, that asserted: “Nothing has been studied better and found more harmless 
than anthropogenic CO2release.”

Another ad proclaimed: “The Global Warming Hoax — Why the Science Isn’t Settled,” linking to a video containing 
unsupported assertions, including that there is no correlation between rising levels of greenhouse gases and higher 
global temperatures.

(In reality, the harmful effects of carbon dioxide emissions linked to human activity, like rising temperatures and 
melting sea ice, have been acknowledged by every major scientific organization in the world.)

America’s technology giants have come under fire for their role in the spread of fake news during the 2016 
presidential campaign, prompting promises from Google and others to crack down on sites that spread disinformation.

Less scrutinized has been the way tech companies continue to provide a mass platform for the most extreme sites 
among those that use false or misleading science to reject the overwhelming scientific consensus on climate change. 
Google’s search page has become an especially contentious battleground between those who seek to educate the public 
on the established climate science and those who reject it.

Not everyone who uses Google will see climate denial ads in their search results. Google’s algorithms use search 
history and other data to tailor ads to the individual, something that is helping to create a highly partisan 
internet.

A recent search for “climate change” or “global warming” from a Google account linked to a New York Times climate 
reporter did not return any denial ads. The top results were ads from environmental groups like the Natural 
Resources Defense Council and the Environmental Defense Fund.

But when the same reporter searched for those terms using private browsing mode, which helps mask identity 
information from Google’s algorithms, the ad for DefyCCC popped up.

“These are the info wars,” said Robert J. Brulle, a Drexel University professor of sociology and environmental 
science who has studied climate advocacy and misinformation. “It’s becoming harder and harder for the individual to 
find unbiased information that they can trust, because there’s so much other material trying to crowd that space.”

After being contacted by The New York Times in mid-December, Google said it had removed an ad from its climate 
search results, though it declined to identify which one. An ad from DefyCCC was still turning up at the top of 
searches days later. As of Wednesday, no ads at all were turning up for Times reporters and editors running these 
searches.

The climate denialist ads are an example of how contrarian groups can use the internet’s largest automated 
advertising systems to their advantage, gaming the system to find a mass platform for false or misleading claims.

Google allows companies to bid on search terms, and displays paid content at the top of its search results in the 
same blue font used for unpaid content. (For example, a candy maker might bid on the term “Christmas candy” so that 
its ads pop up when someone searches for those words.) Google identifies ads in its search results with an icon 
below the link.

[snip]

Dewayne-Net RSS Feed: http://dewaynenet.wordpress.com/feed/
Twitter: https://twitter.com/wa8dzp



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